FAQ: Bamboo Renewal : Designing a modern bamboo home in Haiti

Check out the project updates on Kickstarter

Who is Konbit Shelter?

Konbit Shelter was founded by artists Caledonia Curry and Ben Wolf in collaboration with KT Tierney, Tod Seelie, Olivia Katz, Frederic King, Dana Vincent, Fritz Pierre Louis, and Thaddeus Powlowski. Over the past 6 years we have worked with many incredible builders, educators, architects, engineers, and artists. In 2014 we worked with Bryan Welch of Guilds, an education design group, to help launch the Klub Obzevatwa after- school program. This year’s core team includes architect and builder Joana Torres, bamboo engineer Veronica Correa Giraldo, artist Caledonia Curry, filmmaker Frederic King, the Heliotrope Foundation, and our partners in Haiti, The Mango Grower’s Association. Last updated: Tue, Nov 15 2016 12:12 am EST

Why is this house so expensive to build?

We are creating more than just a house. We are creating economic opportunity for an entire community. During the build we will hire between 15-20 local people to work and train as builders. Our work also funds 5 teachers and their teaching supplies year round, as well as a dozen artists and craftspeople who have created rewards for this campaign. We also have an architect, an engineer, and organizational expenses to run the project, as well as travel, food and supplies for our American team. Swoon has dedicated one of her print releases to this project to assure that the sale of her art cover’s the U.S. based team, allowing all of the money generated by the sales of the crafts to return directly to Haiti. Last updated: Tue, Nov 15 2016 12:13 am EST

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://konbit.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

Contact Us